{"id":4360,"date":"2023-04-01T21:06:05","date_gmt":"2023-04-01T20:06:05","guid":{"rendered":"https:\/\/maxc.io\/services\/helpdesk\/"},"modified":"2025-03-20T12:10:55","modified_gmt":"2025-03-20T12:10:55","slug":"helpdesk","status":"publish","type":"page","link":"https:\/\/maxc.io\/de\/dienstleistungen\/helpdesk\/","title":{"rendered":"Helpdesk"},"content":{"rendered":"\n<div class=\"wp-block-cover alignwide is-light\" style=\"border-radius:10px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-20 has-background-dim\"><\/span><img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk.png\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"Help desk\" data-object-fit=\"cover\" data-object-position=\"50% 50%\" style=\"object-position:50% 50%;\" srcset=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk.png 768w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk-300x200.png 300w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk-500x333.png 500w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk-600x400.png 600w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-left\">Die perfekte Helpdeskl\u00f6sung f\u00fcr alle, die einen professionellen Kundensupport zu einem fairen Preis anbieten m\u00f6chten, ohne dabei ihre Privatsph\u00e4re aufzugeben.<\/p>\n\n\n\n<p>Unser empfohlener Helpdesk und gemeinsamer Posteingang ist <a href=\"https:\/\/freescout.net\/\">FreeScout<\/a>. Wir hosten Ihre eigene Instanz auf unserer sicheren Serverplattform.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#pricing\">unsere Preise<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#contact\">kontaktieren Sie uns<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\" id=\"features\">Produktmerkmale<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Unbegrenzte Anzahl von Support-Mitarbeitern, Tickets und Postf\u00e4chern<\/li>\n\n\n\n<li>100% mobilfreundlich<\/li>\n\n\n\n<li>Mehrsprachig<\/li>\n\n\n\n<li>Nahtlose E-Mail-Integration<\/li>\n\n\n\n<li>Push-Benachrichtigungen<\/li>\n\n\n\n<li>Endbenutzer-Portal<\/li>\n\n\n\n<li>Wissensbasis<\/li>\n\n\n\n<li>Berichte in Echtzeit<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"598\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1024x598.png\" alt=\"freescout-Bildschirmfoto\" class=\"wp-image-4838\" srcset=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1024x598.png 1024w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-300x175.png 300w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-768x448.png 768w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1536x897.png 1536w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-500x292.png 500w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-800x467.png 800w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1280x747.png 1280w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-600x350.png 600w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot.png 1576w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/freescout.net\">FreeScout<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Beschreibung der Dienstleistung<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>FreeScout-Helpdesk und gemeinsame Mailbox (Zendesk\/HelpScout-Alternative)<\/li>\n\n\n\n<li>Quelloffene Software<\/li>\n\n\n\n<li>Installiert auf einem dedizierten und isolierten Server-Container<\/li>\n\n\n\n<li>Konfiguriert nach Ihren eigenen Anforderungen<\/li>\n\n\n\n<li>Support-Portal f\u00fcr Verwaltungsbenutzer<\/li>\n\n\n\n<li>Gepflegt und stets aktualisiert<\/li>\n\n\n\n<li>10 Postf\u00e4cher<\/li>\n\n\n\n<li>10 GB Speicherplatz<\/li>\n<\/ul>\n\n<p>Alle unsere Dienstleistungen umfassen standardm\u00e4\u00dfig die folgenden Punkte:<\/p>\n\n<ul class=\"wp-block-list\">\n<li> Sicheres Hosting auf unserer Cloud-Infrastruktur-Plattform<\/li>\n\n\n\n<li>Anwendung und Daten isoliert in Ihrem eigenen dedizierten Server-Container<\/li>\n\n\n\n<li>24\/7 \u00dcberwachung der Betriebszeit<\/li>\n\n\n\n<li>Vollst\u00e4ndige Sicherung und Wiederherstellung<\/li>\n\n\n\n<li>Zuverl\u00e4ssige SMTP-E-Mail-Zustellung<\/li>\n\n\n\n<li>Let&#8217;s Encrypt TLS-Sicherheitszertifikate immer aktualisiert<\/li>\n\n\n\n<li>Regelm\u00e4\u00dfige Aktualisierung der Anwendung auf die neueste Version<\/li>\n\n\n\n<li>Benutzerunterst\u00fctzungsportal f\u00fcr Verwaltungsbenutzer<\/li>\n\n\n\n<li>Statusseite f\u00fcr einzelne Kunden<\/li>\n\n\n\n<li>Infrastruktur, die zu 100 % mit erneuerbarer Energie betrieben wird<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"pricing\">Preisgestaltung<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Unsere Preise richten sich nach dem monatlichen Abonnement.<\/li>\n\n\n\n<li>Wir berechnen das Hosting der Anwendung sowie Wartung und Systemunterst\u00fctzung.<\/li>\n\n\n\n<li>Add-ons k\u00f6nnen als zus\u00e4tzliche Abonnementelemente erworben und je nach Bedarf vervielfacht werden.<\/li>\n<\/ul>\n\n<div class=\"woocommerce\"><\/div><table id=\"wcpt_405e7e18ce4e553e_1\" class=\"wc-product-table woocommerce multicart-enabled\" width=\"100%\" data-config=\"{&quot;pageLength&quot;:25,&quot;pagingType&quot;:&quot;numbers&quot;,&quot;serverSide&quot;:false,&quot;autoWidth&quot;:true,&quot;clickFilter&quot;:&quot;false&quot;,&quot;scrollOffset&quot;:0,&quot;resetButton&quot;:false,&quot;multiAddToCart&quot;:true,&quot;multiCartLocation&quot;:&quot;bottom&quot;,&quot;variations&quot;:&quot;dropdown&quot;,&quot;ajaxCart&quot;:false,&quot;numOrder&quot;:false,&quot;stickyHeader&quot;:false,&quot;lengthMenu&quot;:[[10,25,50,100,-1],[10,25,50,100,&quot;Alle&quot;]],&quot;columnDefs&quot;:[{&quot;className&quot;:&quot;col-image&quot;,&quot;targets&quot;:0,&quot;type&quot;:&quot;html&quot;},{&quot;className&quot;:&quot;col-name&quot;,&quot;targets&quot;:1,&quot;type&quot;:&quot;html&quot;},{&quot;className&quot;:&quot;col-summary col-short-description&quot;,&quot;targets&quot;:2,&quot;type&quot;:&quot;html&quot;},{&quot;className&quot;:&quot;col-price&quot;,&quot;targets&quot;:3,&quot;type&quot;:&quot;html-num&quot;},{&quot;className&quot;:&quot;col-buy col-add-to-cart&quot;,&quot;targets&quot;:4,&quot;type&quot;:&quot;html&quot;}],&quot;responsive&quot;:{&quot;details&quot;:{&quot;display&quot;:&quot;child_row&quot;}},&quot;search&quot;:{&quot;search&quot;:&quot;&quot;},&quot;dom&quot;:&quot;&lt;\\&quot;wc-product-table-wrapper twentytwentytwo wpt-styling-custom\\&quot;&lt;\\&quot;wc-product-table-controls wc-product-table-above\\&quot;&gt;t&lt;\\&quot;wc-product-table-controls wc-product-table-below\\&quot;&gt;&gt;&quot;}\" data-filters=\"false\" data-order=\"[]\"><thead><tr><th class=\"all\" data-name=\"image\" data-orderable=\"false\" data-searchable=\"false\" data-width=\"70px\" data-priority=\"4\">Image<\/th><th data-name=\"name\" data-orderable=\"true\" data-searchable=\"true\" data-priority=\"1\">Name<\/th><th data-name=\"summary\" data-orderable=\"true\" data-searchable=\"true\" data-priority=\"11\">Summary<\/th><th data-name=\"price\" data-orderable=\"true\" data-searchable=\"true\" data-priority=\"3\">Price<\/th><th data-name=\"buy\" data-orderable=\"false\" data-searchable=\"true\" data-priority=\"2\">Buy<span class=\"wpt-bulk-select-wrap\"><label class=\"wpt-bulk-select-label\">Alle ausw\u00e4hlen<\/label><input type=\"checkbox\" class=\"wpt-bulk-select\"\/><span class=\"wpt-multi-checkbox\"><\/span><\/span><\/th><\/tr><\/thead><tbody><tr id=\"product-row-4222\" class=\"product product-row product-4222 instock virtual sold-individually product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"FreeScout - Helpdesk und gemeinsame Mailbox\" title=\"044-customer-service-agent-300\" data-caption=\"FreeScout - Helpdesk und gemeinsame Mailbox\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/de\/produkt\/freescout-helpdesk-gemeinschaftspostfach\/\" class=\"single-product-link\" data-product_id=\"4222\">FreeScout - Helpdesk und gemeinsame Mailbox<\/a><\/td><td><p><a href=\"https:\/\/freescout.net\/\">FreeScout-Hosting<\/a>, Wartung und Support<\/p>\n<\/td><td data-sort=\"23.44\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>23,44<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d7e578efc3b\">FreeScout - Helpdesk und gemeinsame Mailbox Menge<\/label> <input type=\"hidden\" id=\"quantity_69d7e578efc3b\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Produktmenge\" min=\"1\" max=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4222\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"23.44\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4222\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4222][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-4199\" class=\"product product-row product-4199 instock virtual product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Add-on: 20 Postf\u00e4cher\" title=\"080-mail-inbox-300\" data-caption=\"Add-on: 20 Postf\u00e4cher\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/de\/produkt\/zusatzpostfaecher\/\" class=\"single-product-link\" data-product_id=\"4199\">Add-on: 20 Postf\u00e4cher<\/a><\/td><td><p>20 zus\u00e4tzliche Mailboxen, 20 GB Speicherplatz<\/p>\n<\/td><td data-sort=\"11.72\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>11,72<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d7e578f19f1\">Add-on: 20 Postf\u00e4cher Menge<\/label> <input type=\"number\" id=\"quantity_69d7e578f19f1\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Produktmenge\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4199\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"11.72\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4199\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4199][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-7434\" class=\"product product-row product-7434 instock product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Add-on: 20 GB Speicherplatz\" title=\"036-database-storage-300\" data-caption=\"Add-on: 20 GB Speicherplatz\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/de\/produkt\/add-on-storage-20\/\" class=\"single-product-link\" data-product_id=\"7434\">Add-on: 20 GB Speicherplatz<\/a><\/td><td><p>20 GB zus\u00e4tzlicher SSD-Speicher pro Dienst<\/p>\n<\/td><td data-sort=\"5.86\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>5,86<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d7e578f368e\">Add-on: 20 GB Speicherplatz Menge<\/label> <input type=\"number\" id=\"quantity_69d7e578f368e\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Produktmenge\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"7434\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"5.86\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"7434\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p7434][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-9268\" class=\"product product-row product-9268 instock product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Add-on: 20 GB Speicherplatz (Copy)\" title=\"036-database-storage-300\" data-caption=\"Add-on: 20 GB Speicherplatz (Copy)\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/de\/produkt\/add-on-20-gb-speicherplatz-copy\/\" class=\"single-product-link\" data-product_id=\"9268\">Add-on: 20 GB Speicherplatz (Copy)<\/a><\/td><td><p>20 GB zus\u00e4tzlicher SSD-Speicher pro Dienst<\/p>\n<\/td><td data-sort=\"29.30\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>29,30<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d7e57900e0c\">Add-on: 20 GB Speicherplatz (Copy) Menge<\/label> <input type=\"number\" id=\"quantity_69d7e57900e0c\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Produktmenge\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"9268\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"29.3\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"9268\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p9268][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-4179\" class=\"product product-row product-4179 instock virtual product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Add-on: Service-Aufgaben\" title=\"044-pen-and-paper-300\" data-caption=\"Add-on: Service-Aufgaben\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/de\/produkt\/add-on-service-aufgaben\/\" class=\"single-product-link\" data-product_id=\"4179\">Add-on: Service-Aufgaben<\/a><\/td><td><p>5 Aufgaben pro Jahr, f\u00fcr alle abonnierten Dienste<\/p>\n<\/td><td data-sort=\"11.72\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>11,72<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d7e57902cd8\">Add-on: Service-Aufgaben Menge<\/label> <input type=\"number\" id=\"quantity_69d7e57902cd8\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Produktmenge\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4179\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"11.72\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4179\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4179][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-4134\" class=\"product product-row product-4134 instock virtual product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Add-on: Benutzerunterst\u00fctzung\" title=\"015-people-network-300\" data-caption=\"Add-on: Benutzerunterst\u00fctzung\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/de\/produkt\/zusatznutzer-unterstuetzung\/\" class=\"single-product-link\" data-product_id=\"4134\">Add-on: Benutzerunterst\u00fctzung<\/a><\/td><td><p>10 Benutzer Teamzugang, f\u00fcr alle abonnierten Dienste<\/p>\n<\/td><td data-sort=\"11.72\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>11,72<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d7e57904705\">Add-on: Benutzerunterst\u00fctzung Menge<\/label> <input type=\"number\" id=\"quantity_69d7e57904705\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Produktmenge\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4134\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"11.72\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4134\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4134][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><\/tbody><\/table>\n\n<h2 class=\"wp-block-heading\">FAQs<\/h2>\n\n<div class=\"wp-block-gutena-accordion gutena-accordion-block gutena-accordion-block-cda41c-31 is-layout-flow wp-block-gutena-accordion-is-layout-flow\" data-single=\"true\">\n<div class=\"wp-block-gutena-accordion-panel gutena-accordion-block__panel\">\n<div class=\"wp-block-gutena-accordion-panel-title gutena-accordion-block__panel-title\"><div class=\"gutena-accordion-block__panel-title-inner\">\n<h2 class=\"wp-block-heading has-text-align-left has-large-font-size\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px\">Abrechnung &amp; Abonnements<\/h2>\n<div class=\"trigger-up-down\"><div class=\"horizontal\"><\/div><div class=\"vertical\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-gutena-accordion-panel-content gutena-accordion-block__panel-content\"><div class=\"gutena-accordion-block__panel-content-inner\"><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='billing' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='modified' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/de\/wp-json\/wp\/v2\/pages\/4360' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-billing-de' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open Billing &amp; Subscriptions\">\n\t\t\tBilling &amp; Subscriptions\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4228-oPvfaMKhfp' data-post_id='4228'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWerden die Abonnements automatisch verl\u00e4ngert?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Ja, es sei denn, Sie k\u00fcndigen sie. Sie k\u00f6nnen Ihre Abonnements \u00fcber Ihr maxc.io-Konto verwalten.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4237-WQUcFPyoLt' data-post_id='4237'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tKann ich Abonnements per Lastschriftverfahren bezahlen?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Ja, das Lastschriftverfahren ist eine von uns unterst\u00fctzte Zahlungsmethode, die \u00fcber das Zahlungsportal Stripe abgewickelt wird.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4240-9E5fgy17xv' data-post_id='4240'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tKann ich eine Mehrwertsteuerrechnung erhalten?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Ja, bei einer Auszahlung \u00fcber Stripe stellen wir eine Rechnung mit Mehrwertsteuer aus. Dies kann bis zu einer Arbeitswoche nach Auftragserteilung bzw. zwei Wochen nach der erstmaligen Einrichtung des Lastschrifteinzugs erfolgen.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4231-WstMoJ6yC2' data-post_id='4231'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWie lautet die K\u00fcndigungsfrist?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Keine K\u00fcndigung erforderlich. K\u00fcndigen Sie die Verl\u00e4ngerung einfach vor F\u00e4lligkeit in Ihrem Bereich Mein Konto auf maxc.io.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4234-NRxNO8EXDP' data-post_id='4234'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tKann ich mein Abonnement zwischen verschiedenen Websites wechseln?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Wir k\u00f6nnen dies tun, wenn sich die Domain Ihrer Website \u00e4ndert. Sie k\u00f6nnen das Abonnement jedoch nicht zwischen Websites verschieben. Sie m\u00fcssten eine andere Website abonnieren.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4264-cnWwdvKjyr' data-post_id='4264'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tGibt es eine Mindestvertragslaufzeit?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Es gibt keine Mindestvertragslaufzeit. Die Zahlungen werden f\u00fcr den Zeitraum des Abonnements geleistet und k\u00f6nnen jederzeit vor dem Verl\u00e4ngerungsdatum gek\u00fcndigt werden. Bei vorzeitiger Stornierung erfolgt keine R\u00fcckerstattung.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4261-URf1OAlRry' data-post_id='4261'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWas passiert, wenn ich mit dem Service nicht zufrieden bin?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Kundenzufriedenheit ist uns wichtig. Im Rahmen unserer Geld-zur\u00fcck-Garantie erstatten wir Ihnen Ihr Geld zur\u00fcck, wenn Sie mit unserem Service nicht zufrieden sind.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4243-WGMz0hAzpT' data-post_id='4243'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHaben Sie eine Geld-zur\u00fcck-Garantie?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Ja. Wir bieten eine 30-t\u00e4gige Geld-zur\u00fcck-Garantie. Wenn Sie aus irgendeinem Grund unzufrieden sind, erstatten wir Ihnen den gezahlten Betrag zur\u00fcck.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4246-ahIKEBHaki' data-post_id='4246'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWelche Zahlungsarten akzeptieren Sie?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Wir akzeptieren alle g\u00e4ngigen Kredit- und Debitkarten sowie die Zahlung per Lastschriftverfahren. Wir verwenden Stripe als Zahlungsabwickler und haben niemals Einblick in Ihre Karten- oder Kontodaten.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-gutena-accordion-panel gutena-accordion-block__panel\">\n<div class=\"wp-block-gutena-accordion-panel-title gutena-accordion-block__panel-title\"><div class=\"gutena-accordion-block__panel-title-inner\">\n<h2 class=\"wp-block-heading has-text-align-left has-large-font-size\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px\">Infrastruktur und Hosting<\/h2>\n<div class=\"trigger-up-down\"><div class=\"horizontal\"><\/div><div class=\"vertical\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-gutena-accordion-panel-content gutena-accordion-block__panel-content\"><div class=\"gutena-accordion-block__panel-content-inner\"><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='infrastructure' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='modified' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/de\/wp-json\/wp\/v2\/pages\/4360' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-infrastructure-de' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open Infrastructure &amp; Hosting\">\n\t\t\tInfrastructure &amp; Hosting\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6078-IcNL7itcdn' data-post_id='6078'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWie verwalten Sie Backups?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Unsere Server und Datenfestplatten werden routinem\u00e4\u00dfig auf t\u00e4glicher Basis gesichert. Als ausfallsichere Ma\u00dfnahme werden alle Anwendungsdaten, einschlie\u00dflich Konfigurationsdateien und Datenbanken, inkrementell auf unserem <a href=\"https:\/\/rsync.net\/\">rsync.net-Cloud-Speicher-Konto<\/a> gesichert. Zu Ihrer Beruhigung testen wir regelm\u00e4\u00dfig die physische Wiederherstellung aller Sicherungsdaten.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6080-dseMmxigx2' data-post_id='6080'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tBieten Sie einen Webmail-Client an?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Ja, das tun wir. Wir bieten eine einfach zu bedienende, benutzerfreundliche, moderne und schnelle <a href=\"https:\/\/snappymail.eu\/\">Webmail-Anwendung<\/a>, wenn Sie unterwegs auf Ihre E-Mails zugreifen m\u00f6chten.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4249-ajxiNQ6g73' data-post_id='4249'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tK\u00f6nnen Sie Service-Hosting ohne Wartung anbieten?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Nein, wir bieten jedem Kunden ein sehr hohes Ma\u00df an Verwaltung und Wartung. Dies ist in unsere Servereinrichtung und -\u00fcberwachung integriert. Dies ist kein Standard-Hosting.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6084-z2kp2BJ4zW' data-post_id='6084'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00dcberwachen Sie die Betriebszeit meiner Website oder Anwendung?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Wir \u00fcberwachen jede Website und\/oder Webanwendung, um zu pr\u00fcfen, ob sie rund um die Uhr l\u00e4uft und die Seiten korrekt ausgibt. Unser \u00dcberwachungs-Toolkit umfasst den Webdienst <a href=\"https:\/\/github.com\/louislam\/uptime-kuma\">Uptime Kuma<\/a>, einen erstklassigen \u00dcberwachungsdienst. Wir reagieren proaktiv auf alle festgestellten Probleme, in der Regel schon bevor der Kunde etwas davon mitbekommt.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6085-Y1AuSTGLe3' data-post_id='6085'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWo wird die Anwendung gespeichert?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Ihre Anwendungen laufen in einem sicheren Container auf einem unserer <a href=\"https:\/\/katapult.io\/\">Katapult-Hochleistungs-SSD-Linux-Cloud-Server<\/a>. Auf diesen Servern laufen die neuesten Versionen von Ubuntu. Sie werden regelm\u00e4\u00dfig aktualisiert und kontinuierlich auf Verf\u00fcgbarkeit, Sicherheit und Leistung \u00fcberwacht.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6090-AIIEJBcMeB' data-post_id='6090'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWas ist mit sicheren Zertifikaten?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Wir sch\u00fctzen Ihre Daten mit TLS (SSL)-Zertifikaten. Wir verwenden <a href=\"https:\/\/letsencrypt.org\/\">Let&#8217;s Encrypt<\/a>, eine kostenlose, automatisierte und offene Zertifizierungsstelle, die TLS-Zertifikate f\u00fcr 225 Millionen Websites bereitstellt. Im Gegensatz zu vielen anderen Hosting-Unternehmen erheben wir f\u00fcr diesen Service keine zus\u00e4tzlichen Geb\u00fchren.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6091-V6jjwyGJyN' data-post_id='6091'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWo werden die Daten gespeichert?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Wir speichern Ihre Daten auf SSD-Laufwerken mit schnellem Zugriff, die an unsere <a href=\"https:\/\/katapult.io\/\">Katapult-Hochleistungs-Cloud-Server<\/a> angeschlossen sind.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FreeScout Open-Source Helpdesk &amp; Shared Mailbox. Die perfekte Helpdesk-L\u00f6sung f\u00fcr alle, die professionellen Kundensupport leisten m\u00fcssen. <\/p>\n","protected":false},"author":1,"featured_media":5481,"parent":4348,"menu_order":112,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"Helpdesk - maxc.io","description":"FreeScout Open-Source Helpdesk &amp; Shared Mailbox. Die perfekte Helpdesk-L\u00f6sung f\u00fcr alle, die professionellen Kundensupport leisten m\u00fcssen."},"footnotes":""},"class_list":["post-4360","page","type-page","status-publish","has-post-thumbnail","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","_links":{"self":[{"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/pages\/4360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/comments?post=4360"}],"version-history":[{"count":16,"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/pages\/4360\/revisions"}],"predecessor-version":[{"id":8807,"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/pages\/4360\/revisions\/8807"}],"up":[{"embeddable":true,"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/pages\/4348"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/media\/5481"}],"wp:attachment":[{"href":"https:\/\/maxc.io\/de\/wp-json\/wp\/v2\/media?parent=4360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}