{"id":4361,"date":"2023-04-01T21:06:05","date_gmt":"2023-04-01T20:06:05","guid":{"rendered":"https:\/\/maxc.io\/services\/helpdesk\/"},"modified":"2025-03-20T12:10:55","modified_gmt":"2025-03-20T12:10:55","slug":"servicio-de-asistencia","status":"publish","type":"page","link":"https:\/\/maxc.io\/es\/servicios\/servicio-de-asistencia\/","title":{"rendered":"Servicio de asistencia"},"content":{"rendered":"\n<div class=\"wp-block-cover alignwide is-light\" style=\"border-radius:10px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-20 has-background-dim\"><\/span><img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk.png\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"Help desk\" data-object-fit=\"cover\" data-object-position=\"50% 50%\" style=\"object-position:50% 50%;\" srcset=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk.png 768w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk-300x200.png 300w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk-500x333.png 500w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/08\/help-desk-600x400.png 600w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-left\">La soluci\u00f3n de help desk perfecta para quienes necesitan ofrecer una atenci\u00f3n al cliente profesional a un precio justo sin renunciar a la privacidad.<\/p>\n\n\n\n<p>Nuestro servicio de asistencia y bandeja de entrada compartida recomendado es <a href=\"https:\/\/freescout.net\/\">FreeScout<\/a>. Alojamos su propia instancia en nuestra plataforma de servidor seguro.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#pricing\">nuestros precios<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#contact\">Contacto<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\" id=\"features\">Caracter\u00edsticas del producto<\/h2>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Agentes de asistencia, tickets y buzones de correo ilimitados<\/li>\n\n\n\n<li>100% compatible con m\u00f3viles<\/li>\n\n\n\n<li>Multilenguaje<\/li>\n\n\n\n<li>Perfecta integraci\u00f3n del correo electr\u00f3nico<\/li>\n\n\n\n<li>Notificaciones push<\/li>\n\n\n\n<li>Portal del usuario final<\/li>\n\n\n\n<li>Base de conocimientos<\/li>\n\n\n\n<li>Informes en tiempo real<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"598\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1024x598.png\" alt=\"freescout-screenshot\" class=\"wp-image-4838\" srcset=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1024x598.png 1024w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-300x175.png 300w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-768x448.png 768w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1536x897.png 1536w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-500x292.png 500w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-800x467.png 800w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-1280x747.png 1280w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot-600x350.png 600w, https:\/\/maxc.io\/wp-content\/uploads\/2023\/07\/freescout-screenshot.png 1576w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/freescout.net\">FreeScout<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Descripci\u00f3n del servicio<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>FreeScout help desk y buz\u00f3n de correo compartido (alternativa Zendesk \/ HelpScout)<\/li>\n\n\n\n<li>Software libre<\/li>\n\n\n\n<li>Instalado en un contenedor de servidor dedicado y aislado<\/li>\n\n\n\n<li>Configurado seg\u00fan sus necesidades<\/li>\n\n\n\n<li>Portal de asistencia para el usuario administrador<\/li>\n\n\n\n<li>Mantenidos y siempre actualizados<\/li>\n\n\n\n<li>10 buzones<\/li>\n\n\n\n<li>10 GB de almacenamiento<\/li>\n<\/ul>\n\n<p>Incluimos lo siguiente de serie en todos nuestros servicios:<\/p>\n\n<ul class=\"wp-block-list\">\n<li> Alojamiento seguro en nuestra plataforma de infraestructura en nube<\/li>\n\n\n\n<li>Aplicaci\u00f3n y datos aislados dentro de su propio contenedor de servidor dedicado<\/li>\n\n\n\n<li>Supervisi\u00f3n 24\/7 del tiempo de actividad<\/li>\n\n\n\n<li>Copia de seguridad completa y recuperaci\u00f3n<\/li>\n\n\n\n<li>Env\u00edo fiable de correo electr\u00f3nico SMTP<\/li>\n\n\n\n<li>Certificados seguros Let&#8217;s Encrypt TLS siempre actualizados<\/li>\n\n\n\n<li>Actualizaciones peri\u00f3dicas de la aplicaci\u00f3n a la \u00faltima versi\u00f3n<\/li>\n\n\n\n<li>Portal de asistencia al usuario de administraci\u00f3n<\/li>\n\n\n\n<li>P\u00e1gina de estado del cliente individual<\/li>\n\n\n\n<li>Infraestructuras alimentadas con energ\u00edas 100% renovables<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"pricing\">Precio<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Nuestros precios son por suscripci\u00f3n mensual.<\/li>\n\n\n\n<li>Cobramos por alojar la aplicaci\u00f3n, adem\u00e1s del mantenimiento y la asistencia del sistema.<\/li>\n\n\n\n<li>Los complementos pueden adquirirse como elementos de suscripci\u00f3n adicionales y multiplicarse seg\u00fan sea necesario.<\/li>\n<\/ul>\n\n<div class=\"woocommerce\"><\/div><table id=\"wcpt_405e7e18ce4e553e_1\" class=\"wc-product-table woocommerce multicart-enabled\" width=\"100%\" data-config=\"{&quot;pageLength&quot;:25,&quot;pagingType&quot;:&quot;numbers&quot;,&quot;serverSide&quot;:false,&quot;autoWidth&quot;:true,&quot;clickFilter&quot;:&quot;false&quot;,&quot;scrollOffset&quot;:0,&quot;resetButton&quot;:false,&quot;multiAddToCart&quot;:true,&quot;multiCartLocation&quot;:&quot;bottom&quot;,&quot;variations&quot;:&quot;dropdown&quot;,&quot;ajaxCart&quot;:false,&quot;numOrder&quot;:false,&quot;stickyHeader&quot;:false,&quot;lengthMenu&quot;:[[10,25,50,100,-1],[10,25,50,100,&quot;Todos&quot;]],&quot;columnDefs&quot;:[{&quot;className&quot;:&quot;col-image&quot;,&quot;targets&quot;:0,&quot;type&quot;:&quot;html&quot;},{&quot;className&quot;:&quot;col-name&quot;,&quot;targets&quot;:1,&quot;type&quot;:&quot;html&quot;},{&quot;className&quot;:&quot;col-summary col-short-description&quot;,&quot;targets&quot;:2,&quot;type&quot;:&quot;html&quot;},{&quot;className&quot;:&quot;col-price&quot;,&quot;targets&quot;:3,&quot;type&quot;:&quot;html-num&quot;},{&quot;className&quot;:&quot;col-buy col-add-to-cart&quot;,&quot;targets&quot;:4,&quot;type&quot;:&quot;html&quot;}],&quot;responsive&quot;:{&quot;details&quot;:{&quot;display&quot;:&quot;child_row&quot;}},&quot;search&quot;:{&quot;search&quot;:&quot;&quot;},&quot;dom&quot;:&quot;&lt;\\&quot;wc-product-table-wrapper twentytwentytwo wpt-styling-custom\\&quot;&lt;\\&quot;wc-product-table-controls wc-product-table-above\\&quot;&gt;t&lt;\\&quot;wc-product-table-controls wc-product-table-below\\&quot;&gt;&gt;&quot;}\" data-filters=\"false\" data-order=\"[]\"><thead><tr><th class=\"all\" data-name=\"image\" data-orderable=\"false\" data-searchable=\"false\" data-width=\"70px\" data-priority=\"4\">Image<\/th><th data-name=\"name\" data-orderable=\"true\" data-searchable=\"true\" data-priority=\"1\">Name<\/th><th data-name=\"summary\" data-orderable=\"true\" data-searchable=\"true\" data-priority=\"11\">Summary<\/th><th data-name=\"price\" data-orderable=\"true\" data-searchable=\"true\" data-priority=\"3\">Price<\/th><th data-name=\"buy\" data-orderable=\"false\" data-searchable=\"true\" data-priority=\"2\">Buy<span class=\"wpt-bulk-select-wrap\"><label class=\"wpt-bulk-select-label\">Seleccionar todo<\/label><input type=\"checkbox\" class=\"wpt-bulk-select\"\/><span class=\"wpt-multi-checkbox\"><\/span><\/span><\/th><\/tr><\/thead><tbody><tr id=\"product-row-4223\" class=\"product product-row product-4223 instock virtual sold-individually product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"FreeScout - Servicio de asistencia y buz\u00f3n de correo compartido\" title=\"044-customer-service-agent-300\" data-caption=\"FreeScout - Servicio de asistencia y buz\u00f3n de correo compartido\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-customer-service-agent-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/es\/producto\/freescout-helpdesk-buzon-compartido\/\" class=\"single-product-link\" data-product_id=\"4223\">FreeScout - Servicio de asistencia y buz\u00f3n de correo compartido<\/a><\/td><td><p>Alojamiento, mantenimiento y asistencia de <a href=\"https:\/\/freescout.net\/\">FreeScout<\/a> <\/p>\n<\/td><td data-sort=\"23.37\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>23,37<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d6232d53d67\">FreeScout - Servicio de asistencia y buz\u00f3n de correo compartido cantidad<\/label> <input type=\"hidden\" id=\"quantity_69d6232d53d67\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Cantidad de productos\" min=\"1\" max=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4223\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"23.37\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4223\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4223][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-4206\" class=\"product product-row product-4206 instock virtual product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Complemento: 20 buzones\" title=\"080-mail-inbox-300\" data-caption=\"Complemento: 20 buzones\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/080-mail-inbox-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/es\/producto\/buzones-adicionales\/\" class=\"single-product-link\" data-product_id=\"4206\">Complemento: 20 buzones<\/a><\/td><td><p>20 buzones adicionales, 20 GB de almacenamiento<\/p>\n<\/td><td data-sort=\"11.69\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>11,69<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d6232d552c3\">Complemento: 20 buzones cantidad<\/label> <input type=\"number\" id=\"quantity_69d6232d552c3\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Cantidad de productos\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4206\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"11.69\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4206\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4206][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-7435\" class=\"product product-row product-7435 instock product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Complemento: 20 GB de almacenamiento\" title=\"036-database-storage-300\" data-caption=\"Complemento: 20 GB de almacenamiento\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/es\/producto\/add-on-storage-20\/\" class=\"single-product-link\" data-product_id=\"7435\">Complemento: 20 GB de almacenamiento<\/a><\/td><td><p>20 GB adicionales de almacenamiento SSD por servicio<\/p>\n<\/td><td data-sort=\"5.84\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>5,84<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d6232d5669a\">Complemento: 20 GB de almacenamiento cantidad<\/label> <input type=\"number\" id=\"quantity_69d6232d5669a\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Cantidad de productos\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"7435\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"5.84\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"7435\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p7435][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-9269\" class=\"product product-row product-9269 instock product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Complemento: 20 GB de almacenamiento (Copy)\" title=\"036-database-storage-300\" data-caption=\"Complemento: 20 GB de almacenamiento (Copy)\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/036-database-storage-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/es\/producto\/complemento-20-gb-de-almacenamiento-copy\/\" class=\"single-product-link\" data-product_id=\"9269\">Complemento: 20 GB de almacenamiento (Copy)<\/a><\/td><td><p>20 GB adicionales de almacenamiento SSD por servicio<\/p>\n<\/td><td data-sort=\"29.22\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>29,22<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d6232d577e3\">Complemento: 20 GB de almacenamiento (Copy) cantidad<\/label> <input type=\"number\" id=\"quantity_69d6232d577e3\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Cantidad de productos\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"9269\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"29.22\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"9269\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p9269][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-4182\" class=\"product product-row product-4182 instock virtual product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Complemento: Tareas de servicio\" title=\"044-pen-and-paper-300\" data-caption=\"Complemento: Tareas de servicio\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/044-pen-and-paper-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/es\/producto\/complemento-tareas-de-servicio\/\" class=\"single-product-link\" data-product_id=\"4182\">Complemento: Tareas de servicio<\/a><\/td><td><p>5 tareas al a\u00f1o, en todos los servicios suscritos<\/p>\n<\/td><td data-sort=\"11.69\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>11,69<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d6232d58ece\">Complemento: Tareas de servicio cantidad<\/label> <input type=\"number\" id=\"quantity_69d6232d58ece\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Cantidad de productos\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4182\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"11.69\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4182\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4182][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><tr id=\"product-row-4139\" class=\"product product-row product-4139 instock virtual product-type-simple purchasable\"><td><div data-thumb=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300-100x100.png\" class=\"product-thumbnail-wrapper woocommerce-product-gallery__image\"><a href=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300.png\"><img decoding=\"async\" width=\"70\" height=\"70\" src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300-100x100.png\" class=\"product-thumbnail product-table-image\" alt=\"Complemento: Asistencia al usuario\" title=\"015-people-network-300\" data-caption=\"Complemento: Asistencia al usuario\" data-src=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300.png\" data-large_image=\"https:\/\/maxc.io\/wp-content\/uploads\/2023\/04\/015-people-network-300.png\" data-large_image_width=\"300\" data-large_image_height=\"300\" \/><\/a><\/div><\/td><td><a href=\"https:\/\/maxc.io\/es\/producto\/complemento-asistencia-al-usuario\/\" class=\"single-product-link\" data-product_id=\"4139\">Complemento: Asistencia al usuario<\/a><\/td><td><p>Acceso en equipo de 10 usuarios, para todos los servicios suscritos<\/p>\n<\/td><td data-sort=\"11.69\"> <span class=\"woocommerce-Price-amount amount\"><span class=\"woocommerce-Price-currencySymbol\"><\/span><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&euro;<\/span>11,69<\/bdi><\/span><\/span> \/ month <\/td><td><div class=\"add-to-cart-wrapper multi-cart no-cart-button with-quantity\">   <form class=\"cart\" action=\"\" method=\"post\" enctype='multipart\/form-data'> <div class=\"add-to-cart-button\"> <div class=\"quantity\"> <label class=\"screen-reader-text\" for=\"quantity_69d6232d5a551\">Complemento: Asistencia al usuario cantidad<\/label> <input type=\"number\" id=\"quantity_69d6232d5a551\" class=\"input-text qty text\" name=\"quantity\" value=\"1\" aria-label=\"Cantidad de productos\" min=\"1\" step=\"1\" placeholder=\"\" inputmode=\"numeric\" autocomplete=\"off\" \/> <\/div> <button type=\"submit\" name=\"add-to-cart\" value=\"4139\" class=\"single_add_to_cart_button button alt wp-element-button\">Subscribe<\/button> <\/div> <\/form>  <div class=\"multi-cart-check\"> <input type=\"hidden\" name=\"wpt_product_price\" value=\"11.69\" form=\"multi-cart\"\/> <input type=\"checkbox\" name=\"product_ids[]\" value=\"4139\" form=\"multi-cart\"\/> <span class=\"wpt-multi-checkbox\"><\/span> <input type=\"hidden\" name=\"cart_data[p4139][quantity]\" data-input-name=\"quantity\" value=\"1\" form=\"multi-cart\" \/> <\/div> <\/div><\/td><\/tr><\/tbody><\/table>\n\n<h2 class=\"wp-block-heading\">Preguntas frecuentes<\/h2>\n\n<div class=\"wp-block-gutena-accordion gutena-accordion-block gutena-accordion-block-cda41c-31 is-layout-flow wp-block-gutena-accordion-is-layout-flow\" data-single=\"true\">\n<div class=\"wp-block-gutena-accordion-panel gutena-accordion-block__panel\">\n<div class=\"wp-block-gutena-accordion-panel-title gutena-accordion-block__panel-title\"><div class=\"gutena-accordion-block__panel-title-inner\">\n<h2 class=\"wp-block-heading has-text-align-left has-large-font-size\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px\">Facturaci\u00f3n y suscripciones<\/h2>\n<div class=\"trigger-up-down\"><div class=\"horizontal\"><\/div><div class=\"vertical\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-gutena-accordion-panel-content gutena-accordion-block__panel-content\"><div class=\"gutena-accordion-block__panel-content-inner\"><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='billing' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='modified' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/4361' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-billing-es' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open Billing &amp; Subscriptions\">\n\t\t\tBilling &amp; Subscriptions\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4229-4TWONAYOBX' data-post_id='4229'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfLas suscripciones se renuevan autom\u00e1ticamente?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>S\u00ed, a menos que los cancele. Puedes gestionar las suscripciones a trav\u00e9s de tu cuenta de maxc.io.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4232-aAvvghPlJN' data-post_id='4232'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfQu\u00e9 es el plazo de anulaci\u00f3n?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>No es necesario avisar. S\u00f3lo tiene que cancelar la renovaci\u00f3n antes de que venza en su \u00e1rea Mi Cuenta en maxc.io.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4238-jF82MieYgn' data-post_id='4238'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfPuedo pagar las suscripciones por domiciliaci\u00f3n bancaria?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>S\u00ed, la domiciliaci\u00f3n bancaria es un m\u00e9todo de pago que admitimos, a trav\u00e9s de la pasarela de pago Stripe.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4241-jmlfJaQSCM' data-post_id='4241'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfPuedo obtener una factura con IVA?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>S\u00ed, al recibir el pago de Stripe, emitimos una factura con IVA. El plazo puede ser de hasta una semana laborable a partir de la realizaci\u00f3n del pedido, dos semanas despu\u00e9s de la domiciliaci\u00f3n bancaria inicial.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4235-SuIFbTVPy9' data-post_id='4235'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfPuedo cambiar mi suscripci\u00f3n de un sitio web a otro?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Podemos hacerlo si cambia el dominio de su sitio web. Sin embargo, no puede trasladar la suscripci\u00f3n entre sitios web. Tendr\u00eda que suscribirse a otro sitio web.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4265-2b6JFcaGkH' data-post_id='4265'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfHay un periodo m\u00ednimo de suscripci\u00f3n?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>No hay periodo m\u00ednimo de suscripci\u00f3n. Los pagos se realizan por el periodo de suscripci\u00f3n y pueden cancelarse en cualquier momento antes de la fecha de renovaci\u00f3n. No reembolsamos por cancelaci\u00f3n anticipada.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4262-DLRqLn7O41' data-post_id='4262'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfQu\u00e9 ocurre si no estoy satisfecho con el servicio?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>La satisfacci\u00f3n del cliente es importante para nosotros. Si no est\u00e1 satisfecho con nuestro servicio, le devolvemos el dinero.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4244-psp45kg9XX' data-post_id='4244'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfTienen garant\u00eda de devoluci\u00f3n del dinero?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>S\u00ed. Tenemos una garant\u00eda de devoluci\u00f3n del dinero de 30 d\u00edas. Si por cualquier motivo no est\u00e1 satisfecho, le devolveremos el importe que haya pagado.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4247-H0ZVJRuzHK' data-post_id='4247'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfQu\u00e9 m\u00e9todos de pago aceptan?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Aceptamos las principales tarjetas de cr\u00e9dito y d\u00e9bito, as\u00ed como el pago por domiciliaci\u00f3n bancaria. Utilizamos Stripe como procesador de pagos y nunca tenemos a la vista los datos de su tarjeta o cuenta.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-gutena-accordion-panel gutena-accordion-block__panel\">\n<div class=\"wp-block-gutena-accordion-panel-title gutena-accordion-block__panel-title\"><div class=\"gutena-accordion-block__panel-title-inner\">\n<h2 class=\"wp-block-heading has-text-align-left has-large-font-size\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px\">Infraestructura y alojamiento<\/h2>\n<div class=\"trigger-up-down\"><div class=\"horizontal\"><\/div><div class=\"vertical\"><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-gutena-accordion-panel-content gutena-accordion-block__panel-content\"><div class=\"gutena-accordion-block__panel-content-inner\"><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='infrastructure' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='modified' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/4361' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-infrastructure-es' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h3 title=\"Click here to open Infrastructure &amp; Hosting\">\n\t\t\tInfrastructure &amp; Hosting\t\t\t\t\t<\/h3>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-4250-M7yx8LQJTb' data-post_id='4250'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfPueden prestar servicios de alojamiento sin mantenimiento?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>No, ofrecemos un nivel muy alto de gesti\u00f3n y mantenimiento a cada cliente. Esto est\u00e1 integrado en la configuraci\u00f3n y supervisi\u00f3n de nuestros servidores. No se trata de un alojamiento est\u00e1ndar.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6077-BwB6DHtfwJ' data-post_id='6077'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfY los certificados seguros?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Protegemos sus datos con certificados TLS (SSL). Utilizamos <a href=\"https:\/\/letsencrypt.org\/\">Let&#8217;s Encrypt<\/a>, una autoridad de certificaci\u00f3n gratuita, automatizada y abierta que proporciona certificados TLS a 225 millones de sitios web. A diferencia de muchas otras empresas de alojamiento, no cobramos un suplemento por este servicio.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6079-8vd6S27C65' data-post_id='6079'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfSupervisan el tiempo de actividad de mi sitio o aplicaci\u00f3n?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Supervisamos cada sitio web y\/o aplicaci\u00f3n web para comprobar que funcionan 24\/7 y que sirven las p\u00e1ginas correctamente. Nuestro conjunto de herramientas de supervisi\u00f3n incluye el servicio web <a href=\"https:\/\/github.com\/louislam\/uptime-kuma\">Uptime Kuma<\/a>, el mejor servicio de supervisi\u00f3n de su clase. Respondemos de forma proactiva a cualquier problema detectado, normalmente antes de que el cliente sea consciente de ello.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6086-De4DS4p4OH' data-post_id='6086'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfC\u00f3mo se gestionan las copias de seguridad?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Todos los d\u00edas se realizan copias de seguridad de nuestros servidores y discos de datos. Como medida de seguridad, se realizan copias de seguridad incrementales de todos los datos de la aplicaci\u00f3n, incluidos los archivos de configuraci\u00f3n y las bases de datos, en nuestra cuenta de almacenamiento en la nube <a href=\"https:\/\/rsync.net\/\">rsync.net<\/a>. Para su tranquilidad, comprobamos peri\u00f3dicamente la recuperaci\u00f3n f\u00edsica de todos los datos de las copias de seguridad.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6088-6Tb4ydPaNP' data-post_id='6088'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfD\u00f3nde se almacena la aplicaci\u00f3n?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Sus aplicaciones se ejecutan en un contenedor seguro en uno de nuestros servidores en nube SSD Linux de alto rendimiento <a href=\"https:\/\/katapult.io\/\">Katapult<\/a>. Estos servidores ejecutan las \u00faltimas versiones de Ubuntu y se actualizan con regularidad y se supervisan continuamente en cuanto a disponibilidad, seguridad y rendimiento.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6093-BuGtChEGZa' data-post_id='6093'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfD\u00f3nde se almacenan los datos?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Almacenamos sus datos en unidades SSD de acceso r\u00e1pido conectadas a nuestros servidores en nube de alto rendimiento <a href=\"https:\/\/katapult.io\/\">Katapult<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-6094-FLBBGpIQEG' data-post_id='6094'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\t\u00bfOfrecen un cliente de correo web?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p>Pues s\u00ed. Si necesita acceder a su correo electr\u00f3nico desde cualquier lugar, le ofrecemos una aplicaci\u00f3n de <a href=\"https:\/\/snappymail.eu\/\">correo web<\/a> f\u00e1cil de usar, moderna y r\u00e1pida.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FreeScout Helpdesk y Buz\u00f3n Compartido de c\u00f3digo abierto. La soluci\u00f3n de help desk perfecta para quienes necesitan ofrecer un servicio profesional de atenci\u00f3n al cliente. <\/p>\n","protected":false},"author":1,"featured_media":5482,"parent":4349,"menu_order":112,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"Servicio de asistencia - maxc.io","description":"FreeScout Helpdesk y Buz\u00f3n Compartido de c\u00f3digo abierto. La soluci\u00f3n de help desk perfecta para quienes necesitan ofrecer un servicio profesional de atenci\u00f3n al"},"footnotes":""},"class_list":["post-4361","page","type-page","status-publish","has-post-thumbnail","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","_links":{"self":[{"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/pages\/4361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/comments?post=4361"}],"version-history":[{"count":17,"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/pages\/4361\/revisions"}],"predecessor-version":[{"id":8806,"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/pages\/4361\/revisions\/8806"}],"up":[{"embeddable":true,"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/pages\/4349"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/media\/5482"}],"wp:attachment":[{"href":"https:\/\/maxc.io\/es\/wp-json\/wp\/v2\/media?parent=4361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}