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Documents
Easy user access, share and collaborate on your files from any location. Full control over data with no data leaks to third parties.
Our recommended documents manager is Nextcloud. We host your own instance on our secure server platform.
Managed Services
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Nextcloud Document Server
$25.97 exc. VAT / monthNextcloud hosting, maintenance and support
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Collaborative document editing for Nextcloud – ONLYOFFICE
$12.99 exc. VAT / monthONLYOFFICE document collaboration extension for Nextcloud
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Add-on: Service Tasks
$12.99 exc. VAT / month5 tasks per annum, across all subscribed services
Service description
- Nextcloud – content collaboration platform
- Open source software
- Installed on dedicated and isolated server container
- Configured to your own requirements
- Support portal for administration user
- Maintained and always updated
- 10 users, 20 GB file storage. Add-ons for additional users and storage
Nextcloud features
- Secure document server
- Easy access anywhere
- Users and group management
- Built-in rule-based File Access Control
- Access data from FTP, Windows Network Drive, SharePoint, NFS, …
- Web, mobile and desktop sync clients
- Rich work-spaces
- Find everything in one place
- Mobile apps (IOS & Android)
Collaborative extension
- View, edit and collaborate on text documents, spreadsheets and presentations
- Work within Nextcloud using ONLYOFFICE Docs
- Allows multiple users to co-author documents in real time
- Save the changes back to your file storage
Why choose maxc.io?
- Secure hosting
- Application and data isolated
- Dedicated server container
- 24/7 uptime monitoring
- Full backup and recovery
- Reliable SMTP email delivery
- Let’s Encrypt TLS secure certificates always updated
- Regular application updates to latest version
- User support portal for administration user
- Individual client status page
- Infrastructure powered by 100% renewable energy
Pricing
- Our pricing is by monthly subscription.
- We charge for hosting the application plus maintenance and system support.
- Extensions require a subscription to the underlying service, unless already subscribed to.
- Add-ons can be purchased as additional subscription items and multiplied as needed.
| Image | Name | Summary | Price | Buy |
|---|---|---|---|---|
 | Add-on: Additional Users | 10 additional users per service | $12.99 exc. VAT / month | |
 | Add-on: User Support | 10 users team access, for all subscribed services | $12.99 exc. VAT / month | |
 | Collaborative document editing for Nextcloud – ONLYOFFICE | ONLYOFFICE document collaboration extension for Nextcloud | $12.99 exc. VAT / month | |
 | Add-on: Service Tasks | 5 tasks per annum, across all subscribed services | $12.99 exc. VAT / month | |
 | Add-on: 100 GB storage | 100 GB additional file storage per service | $19.48 exc. VAT / month | |
 | Nextcloud Document Server | Nextcloud hosting, maintenance and support | $25.97 exc. VAT / month |
FAQs
Billing & Subscriptions
Billing & Subscriptions
Customer satisfaction is important to us. Under our money back guarantee, we’ll refund you if you aren’t happy with our service.
There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.
We accept all major credit and debit cards and also payment by direct debit. We use Stripe as a payment processor and never have sight of your card or account data.
Yes. We have a 30 day money-back guarantee. If for whatever reason you are unhappy we will refund you back the amount you have paid.
Yes, on payout received from Stripe, we issue a VAT invoice. This can be up to one working week from order placed, two weeks following initial direct debit set-up.
Yes, direct debit is a payment method we support, via the Stripe payment gateway.
We can do this if the domain of your website is changing. However, you cannot move the subscription between websites. You would need to subscribe a different website.
No notice needed. Just cancel the renewal before it is due in your My Account area in maxc.io.
Yes, unless you cancel them. You can manage subscriptions through your maxc.io account.
Infrastructure & Hosting
Infrastructure & Hosting
Yes we do. We offer a simple-to-use, user-friendly, modern and fast webmail application should you need to access your email on the go.
Our servers and data disks are routinely backed up on a daily rotating basis. As a fail-safe measure all application data, including configuration files and databases are incrementally backed up to our rsync.net cloud storage account. We regularly test physical recovery of all backup data for your peace of mind.
We store your data on fast access SSD drives attached to our Katapult high performance cloud servers.
Your applications run in a secure container on one of our Katapult high performance SSD Linux cloud servers. These servers run the latest versions of Ubuntu and are regularly updated and continually monitored for availability, security and performance.
No, we offer a very high level of management and maintenance to every customer. This is built into our server setup and monitoring. This is not standard hosting.
We protect your data with TLS (SSL) certificates. We use Let’s Encrypt, a free, automated, and open Certificate Authority providing TLS certificates to 225 million websites. Unlike many other hosting companies we do not make an additional charge for this service.
We monitor every website and/or web application to check that each is running 24/7 and serving up pages correctly. Our monitoring toolkit includes the Uptime Kuma web service, a best-in-class monitoring service. We respond proactively to any problems identified, typically in advance of a client being aware of any issue.