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Do you offer a webmail client?
A Do you offer a webmail client? Yes we do. We offer a simple-to-use, user-friendly, modern and fast webmail application should you need to access your email on the go.
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How do you manage backups?
A How do you manage backups? Our servers and data disks are routinely backed up on a daily rotating basis. As a fail-safe measure all application data, including configuration files and databases are incrementally backed up to our rsync.net cloud storage account. We regularly test physical recovery of all backup data for your peace of mind.
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Wie verwalten Sie Backups?
A Wie verwalten Sie Backups?
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Where is data stored?
A Where is data stored? We store your data on fast access SSD drives attached to our Katapult high performance cloud servers.
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Where is the application stored?
A Where is the application stored? Your applications run in a secure container on one of our Katapult high performance SSD Linux cloud servers. These servers run the latest versions of Ubuntu and are regularly updated and continually monitored for availability, security and performance.
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Do subscriptions renew automatically?
A Do subscriptions renew automatically? Yes, unless you cancel them. You can manage subscriptions through your maxc.io account.
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What is the cancellation notice?
A What is the cancellation notice? No notice needed. Just cancel the renewal before it is due in your My Account area in maxc.io.
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Can I switch my subscription between websites?
A Can I switch my subscription between websites? We can do this if the domain of your website is changing. However, you cannot move the subscription between websites. You would need to subscribe a different website.