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LiveHelperChat – Live Support Chat
Live Helper Chat hosting, maintenance and support
Description
- Live Helper Chat
- Open source software
- Installed on dedicated and isolated server container
- Configured to your own requirements
- Support portal for administration user
- Maintained and always updated
- 10 users
Features
- Multiple operators
- See what users type before send
- Send delayed canned messages
- Chats archive
- Resume chat after user closed chat
- Chat transcript print or send by mail
- Site widget
- Multi-language
Service
- Secure hosting on our cloud infrastructure platform
- Application and data isolated within your own dedicated server container
- 24/7 uptime monitoring
- Full backup and recovery
- Reliable SMTP email delivery
- Let’s Encrypt TLS secure certificates always updated
- Regular application updates to latest version
- User support portal for administration user
- Individual client status page
- Infrastructure powered by 100% renewable energy
Pricing
- Our pricing is by monthly subscription.
- We charge for hosting the application plus maintenance and system support.
- Extensions require a subscription to the underlying service, unless already subscribed to.
- Add-ons can be purchased as additional subscription items and multiplied as needed.