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LiveHelperChat – Live Support Chat

Live Helper Chat hosting, maintenance and support

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Description

  • Live Helper Chat
  • Open source software
  • Installed on dedicated and isolated server container
  • Configured to your own requirements
  • Support portal for administration user
  • Maintained and always updated
  • 10 users

Features

  • Multiple operators
  • See what users type before send
  • Send delayed canned messages
  • Chats archive
  • Resume chat after user closed chat
  • Chat transcript print or send by mail
  • Site widget
  • Multi-language

Service

  • Secure hosting on our cloud infrastructure platform
  • Application and data isolated within your own dedicated server container
  • 24/7 uptime monitoring
  • Full backup and recovery
  • Reliable SMTP email delivery
  • Let’s Encrypt TLS secure certificates always updated
  • Regular application updates to latest version
  • User support portal for administration user
  • Individual client status page
  • Infrastructure powered by 100% renewable energy

Pricing

  • Our pricing is by monthly subscription.
  • We charge for hosting the application plus maintenance and system support.
  • Extensions require a subscription to the underlying service, unless already subscribed to.
  • Add-ons can be purchased as additional subscription items and multiplied as needed.